Troubleshooting

Support and resources
Use our troubleshooting guide to pinpoint hydroponic system issues and diagnose problems.

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Water Quality
System Function
Plant Health

 

Water Quality

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Issue Causes Solution
pH Dropping PPM Too High
Bacterial Bloom
Improper Nutrient
Faulty pH Probe
Dilute Nutrient Solution/Reduce PPM
System Flush
Use Cultured Solutions
Calibrate Meter
pH Rising (excessively) PPM Too Low
Improper Nutrient
Faulty pH Probe
Increase PPM
Use Cultured Solutions
Calibrate Meter
PPM Rising PPM Too High
Humidity Too Low
Faulty PPM Probe
Dilute Nutrient Solution/Reduce PPM
System Flush
Calibrate Meter
See General Enviornment recommendations
PPM Falling (excessively) Normal Plant Uptake Increase PPM 15-20%
Film In System Bacterial Boom
Poor Quality Source Water
Improper Nutrient
System Flush
Use RO Water
Use Cultured Solutions
Increase UC Roots Strength 15-20%
Use Water Chiller
Nutrient Solution Has Pond Smell Water Temp Too Warm
Bacterial Bloom
Poor Quality Source Water
Improper Nutrient
Use Water Chiller
System Flush
Use RO Water
Use Cultured Solutions
Increase PPM 15-20%
Water Temp Too Warm No Water Chiller
Chiller Not Working Properly
Room Too Warm
Use Water Chiller
Check Water Chiller Settings
See General Environment Recommendations
Water Temp Too Cold Chiller Not Working
Properly
Room Too Cold
Check Water Chiller Settings
See General Environment Recommendations
Water Is Cloudy Too Frequent pH Adjusting
Bacterial Bloom
Poor Quality Source Water
Improper Nutrient
System Flush
Use RO Water
Increase UC Roots Strength 15-20%
Use Cultured Solutions
Water Temp Too Cold Related To Source Water Use RO Filter

 

 

System Function

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Issue Causes Solution
System Has A Leak Improper Installation
Broken Part
Refer To Instructions
Contact CCH2O
Water Pump Leaking Improper Installation
Cracked Inlet/Outlet Housing
Refer To Instructions
Contact CCH2O
Water Pump Making Noise Not Primed
Faulty / Dirty Impeller
Debris
Dilute Nutrient Solution/Reduce Raise Water Level
Service Pump / Remove Debris
Contact CCH2O
Water Pump Stopped Working Unplugged
Line Clogged
Pump Failed
Check Source Electricity
Un-Plug / Re-Plug
Service Pump
Contact CCH2O
Air Pump Dead Unplugged
Pump Failed
Check Source Electricity
Un-Plug / Re-Plug
Service Pump
Contact CCH2O
Return Line Collapsing Filter’s Clogged
Debris In Return Line
Roots Clogging Pipes / Manifold
Clean Filter(s)
Remove Debris
Root Pruning
Pump Not Priming Water Level Too Low Raise Water Level
Air Pump Output Diminished Lack Of Maintenance
Leek In Air Manifold
Issue With Air Stones
Service Pump
Clean Filter(s)
Replace Air Stones
Check All Manifold Connections
Water Pump Output Diminished Filter(s) Clogged
Debris In Return Line
Roots Clogging Pipes / Manifold
Faulty / Dirty Impeller
Clean Filter(s)
Remove Debris
Root Pruning
Service Pump
Float Valve Not Working Properly Improper Installation
Lack Of Water Pressure
Refer To Instructions
If Gravity: Make Sure Source Is Above Float Valve
Add Back Not Working Properly Improper Installation Refer To ABK Instructions
Contact CCH2O
Air Stone Output Inconsistent Lack Of Maintenance
Issue With Air Stones
Replace Air Stones
Air Stones Not Working Leak In Air Manifold
Pump Unplugged/Faulty
Check All Manifold Connections
Inspect Pump
AFR Gauge Not Working Improper Installation Refer to AFR Instructions
Contact CCH2O
System Drains Out Slowly (With Drain Out Kit) Obstruction In Lines
Insufficient Gravity
Clear Lines
Employ Drain Pump
Roots Overgrown Pipes / Modules Over Veg Root Pruning

 

 

Plant Health

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Issue Causes Solution
Flowers Too Large Using Under Current With Cultured Solutions You’re Welcome
Plants are Slow, Stalled Or Not Growing PPM Too High
Poor Quality Clones
Poor Environmental Conditions
Excessive PAR
Water Level
pH Adjusted Too Frequently
Concentrates Added Directly to System
Pest’s & Disease
Reduce PPM/EC by 50%
See General Environment Recommendations
Reduce Light Levels
Adjust Water Level, See FAQ
Inspect Plants, Refer To IPM Guidelines
Plants Have Not Grown For 2+ Weeks See Above Sanitize System
Start Over With Fresh Plants
Flowers Not Forming Properly, Stunted Photo Period Not Initiated
Poor Environmental Conditions
Incorrect Nutrient Formulation
PPM Too High / Low
pH Adjusted Too Frequently
Pest & Disease
Check Lighting Schedule
See General Environment Recommendations
Use Cultured Solutions
Inspect Plants, Refer to IPM Guidelines
Purple Stalks and Petioles PPM Too High
pH Adjusted Too Frequently
Poor Environmental Conditions
Incorrect Nutrient Formulation
Reduce PPM/EC by 50%
See General Environment Recommendations
Use Cultured Solutions
Tip Burn On Leaves PPM Too High
pH Adjusted Too Frequently
Poor Environmental Conditions
Reduce PPM/EC by 50%
System Flush
See General Environment Recommendations
Use Cultured Solutions
Wilting Leaves Poor Environmental Conditions
Water Level
PPM Too High
Excessive PAR
See General Environment Recommendations
Adjust Water Level
Reduce PPM/EC by 50%
System Flush
Raise Or Dim Lights
Plants Yellow (Throughout) Pest & Disease
PPM Too Low
Poor Environmental Conditions
Poor Quality Clones
Inspect Plants, Refer to IPM Guidelines
Increase PPM 15-20%
See General Environment Recommendations
Start Over With Fresh Plants

Plants Yellowing (Top To Bottom)

Plants Bleaching

Excessive PAR
Pest & Disease
Raise Or Dim Lights
Inspect Plants, Refer To IPM Guidelines
Plants Yellowing (Bottom To Top) Nutrient Deficiency
Pest & Disease
Change Out Nutrients
Inspect Plants, Refer To IPM Guidelines
Dull / Dehydrated Leaves PPM Too High
Poor Environmental Conditions
Excessive PAR
Reduce PPM / EC By 50%
See General Environment Recommendations
Raise or Dim Lights

Roots Not Forming Properly

Roots Browning

Roots Slimey

Poor Water Chemistry
PPM Too High
Water Level
Water Temperature
Poor Quality Clones
Pest & Disease
Poor Quality Source Water
Flush & Change Out
Reduce PPM/EC by 50%
Sanitize System
Start Over with Fresh Plants
Inspect Plants, Refer to IPM Guidelines
Treat Source Water/Use RO Water

Chlorotic Spotting

Necrotic Spotting

PPM Too High
Poor Environmental Conditions
pH Adjusted Too Frequently
Concentrates Added Directly To System
Incorrect Nutrient Formulation
Pest & Disease
Flush & Change Out
See General Environment Recommendations
Use ABK As Directed
Use Cultured Solutions
Inspect Plants, Refer to IPM Guidelines
Plants Overgrown Over Veg Prune Plants
Reduce Veg Times
Pests Poor Quality Clones
Poor Environmental Conditions
Incorrect Nutrient Formulation
Excessive PAR
Start Over With Fresh Plants
Sanitize System / Environment
See General Environment Recommendations
Use Cultured Solutions
Raise Or Dim Lights
Disease Water Temperature
Poor Quality Clones
Pests
Poor Quality Source Water
Poor Water Chemistry
Use Water Chiller
Start Over With Fresh Plants
Inspect Plants, Refer To IPM Guidelines
Sanitize System / Environment
Treat Source Water / Use RO Water