• All individual components manufactured by Current Culture H2O
• All Air & Water pumps are covered by their specific manufacturer’s warranty. Manufacturer instructions and warranty information booklets are provided with each pump. If any issues with these units covered within their individual warranties should occur, please contact the manufacturer for repair or replacement.
• This limited warranty excludes any components considered to be expendable (i.e. hoses, air diffusers, net pots, seals, etc.). These items should be replaced periodically to ensure proper system functionality.
Warranty Returns & RMA
Current Culture H2O will replace the product, repair the product or send a replacement part or issue a refund (at our option) when the consumer provides a proof of purchase (either a bill of sale, receipted invoice, or other proof that the product is within the warranty period), along with a full description of the defect, to: Current Culture H2O, 4333 S. Minnewawa Ave #101, Fresno, CA 93725, (559)266-4769, firstname.lastname@example.org
Current Culture H2O reserves the right to request photographic proof of product defect, and request that the defective product in question be shipped to Current Culture H2O to verify the defect or to aid in quality control efforts.
All warranties must be preceded by an authorized RMA form. If a replacement is issued, Current Culture H2O does not cover the cost of shipping replacement items. Customer will be notified of shipping charges for approval and payment information prior to issuing replacement items.
Misuse, or use other than for horticultural purposes is not covered by the limited warranty. In addition, damage caused by: insects, animals or rodents, use of force, incorrect handling, inappropriate use, abuse, neglect, accidents, impact from foreign objects, vandalism, pollutants, set-up on an un-level foundation, alteration, painting, fading, assembly not in accordance with the System Assembly Instructions, or damage caused as a result of storage above the capacity limits of the Product, are not covered by this limited warranty.
This limited warranty does not apply to damage resulting from “acts of nature” such as, but not limited to: wind, hail, storm, tornado, hurricane, heavy snow, ice, blizzard, extreme heat, freezing, flood, fire effects.
This warranty is void if structural parts and/or components not supplied by Current Culture H2O are used.
This warranty does not apply to “Normal Weathering”. “Normal Weathering” is defined as exposure to sunlight and extremes of weather and atmosphere, which will cause any colored surface to gradually fade, chalk, or accumulate dirt or stains.
CURRENT CULTURE H2O MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE PRODUCT OR THE MERCHANTABILITY OR FITNESS THEREOF FOR ANY PURPOSE.
IN NO EVENT SHALL CURRENT CULTURE H2O BE LIABLE FOR INCIDENTAL OR CONSQUENTIAL DAMAGES. Legal rights vary from state to state, so the above limitations may not apply to you if precluded by local law.
Determination of coverage under this warranty shall be made at the sole discretion of Current Culture H2O.
It is the responsibility of the user of this system to make sure the surface upon which the system is installed is capable of supporting SUBSTANTIAL weight and is waterproof, and that all electrical components are installed so that they will not get wet.
Current Culture H2O will NOT be responsible for any damage caused by improper installation or consequential damage to person or property caused by the use of this product even if it is determined to be defective.
Please take these warnings into consideration when planning your installation.